Apple Customer Service Escalation

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Contact - Official Apple Support

https://support.apple.com/contact

Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.

Apple Customer Service Rating 2020: Undercover Tech ...

https://www.laptopmag.com/articles/apple-tech-support

Apr 13, 2020 · Apple's Twitter support, on the other hand, paled in comparison to the tech giant's phone and live-chat service. Despite this, I'd recommend Apple's customer service — just don't tweet Apple …

How to Contact Executive Customer Service and Get Your ...

https://lifehacker.com/how-to-contact-executive-customer-service-and-get-your-1563732113

Apr 16, 2014 · We've all been there: You call customer service, get bounced around, transferred, and dropped. Or worse, your issue never gets resolved …

Escalation Processes and Example Escalation Policy

https://docs.sciencelogic.com/latest/Content/Web_Best_Practices_and_examples/Best_Practices_Escalation/escalation_processes_and_example.htm

Escalation #3. Customer Satisfaction Representative. If the Customer Satisfaction Representative does not acknowledge a critical event within 10 minutes, the event escalates to the Director of Customer Service. Escalation #4. Director of Customer Service. If the Director of Customer Service does not acknowledge a critical event within 15 minutes, the event escalates to a Tier-3 Support …

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